MC
Marietjie C

1 reviews | Active since Sept 2014

24 Feb 2015, 09:06

Terrible customer service

<br> I am cancelling my Vitality, immediately. I joined it specifically for the new joiner benefits, which have since been denied to me (despite Alexander Forbes consultant telling me I qualify). I am absolutely appalled and disgusted at Discovery's awful customer service.

0
Replies (1)
Discovery Vitality & Vitality Mall
Discovery Vitality & Vitality Mall's reply25 Feb 2015, 11:38
Official
Hello MC12345,

Thank you for your post.

I have referred your matter to the relevant brokerage for them to contact you and address the issue raised.

Regards
Sipho Mathe
Discovery Vitality