TEAM VITALITY DISASTER

I app**** for the team vitality benefit on discovery three days ago, but after I haven't heard anything from them for three days I decided to phone them and follow up on my application. According to them they have a problem with their system to check some applications, and to check if they have received your payment for the joining fee. I mean really, any company can check the following day if they have received you payment the following day. When you ask to speak to the finance department, there responce is that the public is not allowed to be put through to finance. \***"A company of this stature should have a capable finance team to take calls and answer relevant questions. this was a shocking experience from an *********** team. I really think you should check your system properly before you go live with something lke this. People pay money to get involved with your product and then you let them wait and give them excuses in place of answers! """