Team Vitality

<p>This is now the second time I am reporting the same problem and Team Vitality has not done anything to sort out the problem. I went to Discovery Head Office 2 weeks ago to collect my running license number and just like last year it was not there. A certain brian that deals with these issues also refused to come down and speak with me. I was told to phone the call centre and obviously they are clueless and not prepared or able to assist. Vitality answered me on the first report that they will come back to me - no surprises here that nothing happened. I now want them to repay me my membership fee as I would rather join a club that is really a club and not a business to see how much money they can make from members and then not giving a service. Discovery think because they are a big company they are allowed to treat the public badly. i sent them a message on Facebook and just promise to do something but nothing happens.</p>