1 reviews | Active since Sept 2016

11 Sept 2016, 15:49

Team Vitality

<p>When I jopined Team Vitality I was told that I would not only earn vitality points but also get cash back on race registration fees provided that they were on their calender. Two races later, that has not happened. After numerous emails and being told that the matter was being cascaded to management, i got the points but still nothing on the cashback. I have emailed over and over again but still nothing!! Its dissapointing really as I thought this was supposed to be automatic.</p>

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Replies (2)
Discovery Vitality & Vitality Mall
Discovery Vitality & Vitality Mall's reply12 Sept 2016, 11:22
Official

Good day Nokuthula

Thank you for contacting us.

We have escalated your query to our Team Vitality Specialists to contact you and assist with your concerns.

Regards,

Vitality Team

's update21 Sept 2016, 09:27
Reviewer Update

Still nothing!! Same old response of we will escalade the matter to finance but no proper resolution