TL
Tirhani L

1 reviews | Active since Jan 2016

28 Jan 2016, 09:28

Team Vitality

1. 2016 running licences are a whole month late. As a member of Team Vitality we have had to buy temporary licences for all the races in January, since licences are only available February 1.<br> <br> 2. Team Vitality will not be re-reimbursing for all those temporary licences purchased in January.<br> <br> 3. Team Vitality members in the North Gauteng region are expected to collect running licences only two days a week over a time period of 30 mins, i.e. Members can only collect running licences on Mondays between 15h30-16h00 and Wednesday 10h00-10h30.<br> <br> All of this is sheer disregard and bad treatment of members. Needless to say many work day jobs and cannot make it on those times. This is poor and unacceptable service.

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Replies (1)
Discovery Vitality & Vitality Mall
Discovery Vitality & Vitality Mall's reply28 Jan 2016, 09:52
Official
Hello ttlowane,

Thank you for your comment.

We have referred this query to one of our Team Vitality Specialist to investigate and contact you to resolve.

Your reference number is ***.

Regards,

Kholofelo Marutha
Executive Relationship Manager
Discovery Vitality