SK
Susanne K
1 reviews | Active since Apr 2012
26 May 2015, 13:16
Superb Assistance from Call Centre
It is always a pleasure to deal with Discovery Call Centre agents. They must be exceptionally well trained, as they are always able to answer questions. I have called several times over the last few months in trying to activate all the Vitality benefits and rewards for myself and my family, and not once have I been put on hold, transferred, or had a question the staff could not answer. They are also very well spoken and articulate which makes speaking to them a pleasure. Well done and thank you to all of you working in the Vitality call centre.
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Replies (1)Discovery Vitality & Vitality Mall's replyOfficial
26 May 2015, 13:30Hello Susanne Koch,
Thank you for your positive feedback.
The compliment will be communicated to the Vitality servicing team.
Regards
Marvin Mo***eng
Discovery Vitality
Thank you for your positive feedback.
The compliment will be communicated to the Vitality servicing team.
Regards
Marvin Mo***eng
Discovery Vitality
Discovery Vitality & Vitality Mall's reply26 May 2015, 13:30
Official
Hello Susanne Koch,
Thank you for your positive feedback.
The compliment will be communicated to the Vitality servicing team.
Regards
Marvin Mo***eng
Discovery Vitality
Thank you for your positive feedback.
The compliment will be communicated to the Vitality servicing team.
Regards
Marvin Mo***eng
Discovery Vitality
