Strava Runs not counting towards active rewards

I am really getting irate with how my Strava runs are not going through. For the last 3 weeks of last year, a run was not uploaded each week. (There were other runs that uploaded fine)<br> This year with the new rules, I can see that I got 100 points for a run, while the wife got 300 points for the exact same run.<br> <br> Calling discovery is a nightmare, was on hold for over 15 minutes yesterday before I gave up.<br> <br> I have emailed on each occasion, and still nothing has been done about this. I am not only doing this for the free smoothies, I would like to maintain my gold status this year, and getting 100 points sections is not going to work at all.<br> <br> Discovery need to seriously fix this. This is causing way more frustration than it is worth