1 reviews | Active since May 2016
Still waiting on my GymBooster payment for June and my underpayment for May
<p>Third time complaining on hellopeter in a month for the same thing!</p> <p> </p> <p>Every month it's the same story. Every month I have to ask Discovery to pay money that they owe me. I'm supposed to get a GymBooster payment of R176.25 if I reach all of my Vitality Active Rewards goals in a month. </p> <p> </p> <p>Your 'reward' system is a mess and I shouldn't have to go from pillar to post to get what I signed up for.</p> <p> </p> <p>Here's the details.</p> <p>I haven't gotten it yet this month.</p> <p>Lat month I only got R141 (on 30 May) despite 2 calls to your call centre asking why it wasn't the full R176.25 which is what I pay Virgin Active.</p> <p>On 9 May I got R141 and on 10 May I got R35.25.</p> <p>On 7 April I got the full R176.25</p>
Dear Juan
Thank you for your post.
We have referred this query to one of our Vitality Specialists to investigate and contact you to resolve.
Regards,
Discovery Vitality
Dear Juan
Thank you for your post.
We have referred this query to one of our Vitality Specialists to investigate and contact you to resolve.
Regards,
Discovery Vitality
