1 reviews | Active since May 2012
Still No Feedback, Almost Half a Year Later!!!!!
<p>On 23 March 2017, I logged a complaint on this site for the lack of feedback received from Discovery Vitality in terms of an Active Rewards Concession for my wife. </p> <p> </p> <p>The following day, Vitality responded on this site and stated that one of their "Service Specialists" would investigate and contact me for resolution.<br /><br />On 23 April, I responded on this site and stated that after 4 weeks, I had not received feedback.</p> <p> </p> <p>Today, I am writing a fresh review in order to state that I have STILL had no resolution or further feedback to my query. </p> <p> </p> <p>This has got to be a record in terms of a lack of feedback that I have received from any company!<br /><br />When will this be resolved? Why is this taking so long? We met the requirements you asked for LAST YEAR already, and yet we still keep on getting the runaround!<br /><br />Rather disappointing, Vitality!</p>
Good morning Sergio
Thank you for contacting us.
We have referred your query to the Vitality escalations team to contact you.
Kind regards
Vitality Team
Good morning Sergio
Thank you for contacting us.
We have referred your query to the Vitality escalations team to contact you.
Kind regards
Vitality Team
