JH
Jacques H
1 reviews | Active since Feb 2014
15 Apr 2016, 09:51
Still no cashback for Fitbit bought in December!
I purchased a Fitbit Device with my preferred HealthyCare partner (Dischem) on 18/12/2015. The device was faulty and subsequently returned & exchanged on 26/12/2015. On 06/02/2016 I had not yet received my Cashback in Dischem points and I launched a query with Vitality (***). It is now 15/04/2016 and I have still not received by cashback in Dischem points.<br> <br> I have logged a complaint with the National Consumer Commission - Ref# ***<br> <br> Vitality# ***
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Replies (2)
Discovery Vitality & Vitality Mall's replyOfficial
15 Apr 2016, 11:16Hello Magnanimity,
Thank you for your post.
We will investigate this query and contact you to resolve.
Regards,
Discovery Vitality
Thank you for your post.
We will investigate this query and contact you to resolve.
Regards,
Discovery Vitality
Discovery Vitality & Vitality Mall's reply15 Apr 2016, 11:16
Official
Hello Magnanimity,
Thank you for your post.
We will investigate this query and contact you to resolve.
Regards,
Discovery Vitality
Thank you for your post.
We will investigate this query and contact you to resolve.
Regards,
Discovery Vitality
JH
Jacques H's updateReviewer Update
03 May 2016, 06:30While I did receive a phone call from Vitality in this regard, the issue has still not been resolved.
JH
Jacques H's update03 May 2016, 06:30
Reviewer Update
While I did receive a phone call from Vitality in this regard, the issue has still not been resolved.