1 reviews | Active since Jan 2014
*****ing my money!!
<p>COMPLAINT! Paid an activation fee to Virgin Active for the discounted gym benefit in March 2016. Discovery notified both Virgin Active and myself that I did not have cover since December 2015. To date the activation fee has not been refunded to me. I was advised by Vitality I need to get in touch with Virgin Active Corporate, Virgin Active Corporate has informed me I to get in touch with Discovery Group Life to sort this out. Each company is pushing me from one to the other and not willing to assist. I have been fighting this for the past year and no one seems to want to refund me.</p>
Good Morning Sasha ,
Thank you for contacting us.
We have referred your query to the Vitality escalations team to contact you.
Kind regards
Vitality Team
Good Morning Sasha ,
Thank you for contacting us.
We have referred your query to the Vitality escalations team to contact you.
Kind regards
Vitality Team
