WvdH
Wieger van der Heide
1 reviews | Active since Jan 2016
07 Oct 2026, 15:16
So I have complained about sleep data updates, irregular or not at all
So I have complained about sleep data updates, irregular or not at all. I have escalated issues, have received "resolved feedback"
However..
Nothing is corrected. This is now 3 weeks in a row that sleep data updates are updated faulty or not at all, in every week for at least 2 days.
This leads to sleep goals for the last 3 weeks haven expired.
I am starting to think these faulty updates are planned.
4 weeks in total I ltried completing weekly goals to achieve a fulfilled 24 month period
Never going to happen as Discovery are purposefully defaulting on updates?
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Replies (1)WvdH
Wieger van der Heide's updateReviewer Update
16 Oct 2026, 15:20Another week passed and AGAIN Discovery Vitality failed to load my sleep data correctly. The sequence is repeated week on week: one day they totally fail to record the data in full, the next day the update the actual sleep record to < 12h giving for this week on Wednesday a zero count and a low 40 for this week Thursday..resulting in an failed /expired week record ONCE AGAIN
No luck in getting a result to correct
WvdH
Wieger van der Heide's update16 Oct 2026, 15:20
Reviewer Update
Another week passed and AGAIN Discovery Vitality failed to load my sleep data correctly. The sequence is repeated week on week: one day they totally fail to record the data in full, the next day the update the actual sleep record to < 12h giving for this week on Wednesday a zero count and a low 40 for this week Thursday..resulting in an failed /expired week record ONCE AGAIN
No luck in getting a result to correct