ED
Eldette D

1 reviews | Active since Mar 2011

02 Mar 2015, 12:27

So give me the points for my medical assessments

Each year I have the same drama with this company.<br> They sold me a discovery life policy and I have a discovery credit card - I am however a Momentum medical aid - so they sold me this to stay on Vitality. <br> Each year when I do a health assessment, or when I go for an eye check up for glaucoma or when I do my blood tests for sugar, HIV whatever - each time its a major mission for them to give me the points for Vitality.<br> Discovery the ONLY REASON I have this life policy is to keep being able to go to GYM and get my vitality points - there is NO OTHER REASON. I am HAPPY to CANCEL this policy and just go the whole hog with Momentum - !! Its redundant to me if you don't bother to live up to your end of the policy!<br> The Diskem person sent you the assessment herself, and yet you STILL seem unable to figure out that I have done it, what ELSE do you need???<br> I am really sick and tired of your continued lack of process and continued nagging to do what you told me you would do, I didn't want to do this, YOU wanted me to stay a Vitality member!

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Replies (1)
Discovery Vitality & Vitality Mall
Discovery Vitality & Vitality Mall's reply03 Mar 2015, 09:48
Official
Hello QAZ,

Thank you for your post.

We have escalated your query to have your points allocated, under ***.

Regards
Vitality Servicing Team