nN
nut N

1 reviews | Active since Apr 2017

03 Apr 2017, 10:28

Shoe booster *******.

<p>If you were looking to use this benefit, I suggest you stay far away. <br /><br />I purchased my shoes on the 1st of Feb and STILL have not received my initial 25% back. Every time I call Discovey i get a different response. First call centre agent stated end of February. When i called the end of Feb they said end of March. Now i get told end of April. I guess theres a trend here?!!<br /><br />Not only that, once the booster was active, my weekly rewards goals got suspiciously pushed further and further up until i could not reach them. This compay is a joke, im really sick of them.</p> <p> </p>

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Replies (2)
Discovery Vitality & Vitality Mall
Discovery Vitality & Vitality Mall's reply03 Apr 2017, 13:01
Official

Good Day John,

Thank you for contacting us.

We have referred your query to the Vitality escalations team to contact you.

Kind regards

Vitality Team

nN
nut N's update04 Apr 2017, 07:26
Reviewer Update

I received a call at 16:42. Your call centre didnt even let it ring once and they put down. Great service.