MK
Mark K

1 reviews | Active since Jun 2018

01 Feb 2019, 12:28

Shoddy, ***********, sub standard app deevelopment

The software developers who write software for the discovery app have not heard about Beta testing. the roll out software that breaks what was working on a regular basis.

I have been struggling for years. I have a S9+ phone and I use S Health with a Samsung watch. It does not read the data often. At present my S health does not even want to link with the APP.

The frustrating thing is there is no complaints line, no way to get the complaint escalated to board members no way of getting any help but through the call centre. This is not a call centre fault this is bad software and It development and there are no checks and balances .

Put the developers onto the call centre to handle the irate customers who are dealing with their shoddy, ***********, sub standard work.

I have offered on numerous occasions to help them and offered to even be a beta tester.

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