Shocking service!

I have never come across such bad service in my entire life! <br> My husband and I have had endless issues with Vitality since December 2014 which was eventually resolved ONLY in March 2015. More than 3 months of headaches. I still have traces of every email and phone call that was made. As of yesterday I am experiencing major issues yet again. Our Vitality profile just disappeared and I get told our membership has been cancelled due to non payment. This is absolute nonsense as I have been paying every month! Nothing has changed. Vitality where do you get such information from when everything should be recorded? Your communication with your clients is also shocking! Not once did we get any notification or query if there was a problem.<br> <br> My husband and I are on the verge of cancelling ALL our Discovery products now. *furious*