Shocking service

<p>I have been waiting for Discovery Vitality to sort out my exercise sync to the discovery app for almost 3 months. I have repeated the uninstall/reinstall advise over 4 times and it is still not sorted. I also reported bad service on their Facebook page and they then gave me my points for that period, however to date I am still waiting for them to load my points. I am losing out on 000s' of points and also rewards. All I hear is their back office team is working on the problem!!! So why don't they load my points manually! Why must it be a constant battle. It is sad that this Corporate company that professes to be so efficient, delivers atrocious service. If they cannot get the system working then DO NOT offer the service. Its extremely demotivating as a client.</p>