Shocking service

<p>My wife bought me an apple watch as a Christmas gift in Dec 2015. The watch was mistankingly linked to her profile and not mine. Numerous attempts to have this amended has failed. Beginning of this year I app**** for a Discovery credit card with the attempt to migrate the apple watch benefit to my profile. After following protocol it was approved and I was notified that once the eligibility check was complete, the transfer process will also complete. After enquiring again I was proovided with the following "we are busy investigating this for you and will provide feedback within three to five working days". No feedback was provided. After another enquiry the following feedback was provided "We are still working on your query. Unfortunately we’ve encountered a glitch in this transfer process and we do require more time to resolve this". To date there has been no phone call or feedback. The Reference Nr provided was ********** 932. Each month that goes by we lose the ability to claim the vitality iwatch benefit. This re****s in a full deduction every month.</p> <p>If Discovery plans on moving into the banking sector they had better up their game. </p>