SHOCKING

<p>I have been paying for Vitality for over a month now but I have not even been able to use it as you guys will not fix the problem. I have logged numerous calls and held for hours on the phone to sort out the issue. I have been pushed from pillar to post to get the issue sorted out. each time being told a different story as to why my vitality does not work. I have been promised turn around times of 48 hours and nothinh happens. I have sent you everything you have asked for within 5 minutes of putting down the phone but yet you guys cant even keep your promise of your turn around times let alone even just giving me feedback if there is a delay. I have never ever in my life received such bad service. I am paying for a service I am not getting at all. I cannot go to gym or earn points because your total incompetence!!! This is disgusting and what makes it even worse is you cannot escalate your problem to anyone because your company is so pathetic no one knows what they are doing!!!</p>