Service is shocking, DONT use Discovery

The service from Discovery is shocking. I registered for the vitality to be activated on my medical aid. This was December 2014. They were quick to take the money, and don't deliver. Its been the better part of six months down the line and they still don't bother to send me the card I requested months ago. So then comes customer service.... they tell me they can't give refund? This for something I HAVE NOT USED. Tell me I have to give a months notice for something I HAVE NOT USED. Told me to my face that they cant confirm if the next payment will be going off. Verbatim is \most likely"so again pay for something I HAVE NOT USED. So sick to death of Discovery service or rather lack of service. I am on the classic comprehensive package at thousands a month so I really feel sorry for the people on entry packages. STILL WAITING for a supervisor... <div><br></div><div><em>(Supplier name changed from Discovery Health to Discovery Vitality &amp"