Service

It's been a month having problems linking my toys rush card to my profile and everytime I'm given run arounds, either I get invompetrd rude consultants that go as much as dropping a call on my ear .

I was 1st told I must wait 7 days for my profile to be fixed by IT so om able to click the torus button ,then after 10 days no call no email. I then called they said they still waiting for IT feedback

After 3 weeks I called they said I must call Dischem to decline baby city because I can't have both baby city and torus on my profile. I called baby city with seconds Genevive called me back saying that's not true she called Discovery and she spoke to the person he said it's a guy who confirmed him dealing with my query and she helped him with information that I can have both linked to my profile

She said the guy ended up getting the problem that I have 2 profiles at toysrus ,which means I will need to delete 1

After a week toysrus send me an email confirming my profile being fixed and only 1 profile linked and they informed discovery

Then today I called discovery to get another ride and unhelpful consultant who tells me another query has to be logged because my profile with them is not resolved and goes and leaves me on a call listen to noise of other colleagues then later drops the call

I cannot deal with such incompetence, what about my money that I invested with yhe bank it means it's not safe and yhe staff members don't care about customer service

I no longer want anything with discovery ,close all my accounts and cancell my relationship with both Discovery and toysrus because this is just **** you don't know what custom centricity is