1 reviews | Active since Jun 2015
sent blood pressure result on the 17 Feb 16
Hi<br> <br> I sent the blood result on the 17 Feb 16 asking them to update my age but the report came back updating cholesterol only after I have spoke to one of the ladies at call centre.<br> <br> I today told another one about the matter and she said I did not put the attachment and she checked all the e-mails there such e-mail. Then proof her wrong by resending the e-mail and the attachment and she then said sorry she got it.<br> <br> What irritates me is that <br> <br> 1) she never identify my problem but she chose to tell what she think is my problem<br> 2) She said I did note attached the results while I did.<br> 3) She said checked all the e-mails there no such an e-mail.<br> <br> After I told her that she must not tell me lie and come with the attitude that I am wrong she is correct. She then say she got the email now.<br> <br> I resend her my copy as a proof of sending.<br> <br> This is the second time I put this request but only the cholesterol one was updated. I become so angry and irritated as she was lying and wasting my time. Even said some word that are not nice. mind I don't have time to push around by this call centre girls.<br> <br> The name of the lady is Owadwa Kamana.<br> <br> <br> Can some attend to this matter today pls
Thank you for your post.
We will investigate this query and contact you to resolve.
Regards,
Discovery Vitality
Thank you for your post.
We will investigate this query and contact you to resolve.
Regards,
Discovery Vitality
