KP
Kayley P

1 reviews | Active since Feb 2017

07 Jun 2017, 19:22

**** you from your Vitality Points

<p>Last week was my best activity week ever, yet "I never met my goals" I hit 35 000 steps a day for 5 days, my activity minutes through the roof and hit hundreds of floors!? See pics. What the hell? I also find that all my gym visits also don't get recorded. </p>

0
Replies (2)
Discovery Vitality & Vitality Mall
Discovery Vitality & Vitality Mall's reply08 Jun 2017, 08:50
Official

Dear KayleyLP

We received your message and we are looking into the matter.

Regards
Discovery Health Servicing Team

Discovery Vitality & Vitality Mall
Discovery Vitality & Vitality Mall's reply09 Jun 2017, 10:50
Official

Good morning Kayley

Thank you for contacting us.

We have referred your query to the Vitality escalations team to contact you.

Kind regards

Vitality Team