1 reviews | Active since Feb 2017

26 May 2017, 10:09

S-Health issues

<p>Dear Discovery Vitality</p> <p> </p> <p>Your recent app upg**** was not successful at all. I have not been able to update my workouts for 2 weeks via s-Health thanks to you blunder. When I contacted the help number or emailed the help centre, all I got was a a consultant who rapped off a robotic do this/do that. I have tried everything you say and it still does not wor****! I am now being completely ignored by your team, I suppose because you are at a loss as to how to help me, so you just keep quiet. I demand a solution I have tried all other avenues, but continue to be ignored!!!</p>

0
Replies (1)
Discovery Vitality & Vitality Mall
Discovery Vitality & Vitality Mall's reply26 May 2017, 11:04
Official

Good day Russell

Thank you for contacting us.

We have referred your query to the Vitality escalations team to contact you.

Kind regards

Vitality Team