cC
craig C

1 reviews | Active since Jan 2016

12 Apr 2016, 08:28

S-Health App not sync

I used to use \Moves\" app to gather my points on Vitality, but now were left only with an option to use S health as an app. The other options are all very expensive heart rate monitors which I cannot afford, POSSIBLY LIKE MANY OTHERS STILL LOOKING AFTER THEIR HEALTH. The problem is that the S-Health is for Samsung phones, and I have a Sony. I am having endless problems with the sync between my phone and the S Health App, and currently it cannot be done. If Discovery were not happy with Moves that worked perfectly on my phone, why did they not create their own app for fitness, it is not fair that only IPhones and Samsung phones are able to work on the new system.<br> Show your commitment and either create your own app, or get the sync between the S-Health and your app sorted.<br> Did you perhaps do a deal with Samsung to put your customers in a position where they have no option but to choose a Samsung if they cannot afford the expensive Heart Rate Monitors?"

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Replies (1)
Discovery Vitality & Vitality Mall
Discovery Vitality & Vitality Mall's reply12 Apr 2016, 11:22
Official
Hello dawid0705,

Thank you for your post.

We will investigate this query and contact you to resolve.

Regards
Discovery Vitality