1 reviews | Active since Nov 2016
Run around and fristration
<p>I had vitality then decided to cancel it,I then had the same issue and it was then an IT issue at Discovery,I called Discovery 3 times did the online assesment again for both kids and last night when i went to the movies quess what there is no record on the system that Jordan is even a Discovery memeber as both cards for Davina and Jordan was not working.</p> <p> </p> <p>Its disgusting that I have to struggle so much as both parties Ster kinkor and Vitaly are now pushing the buck.</p>
Dear Natalie
Thank you for your post.
We have referred this query to one of our Vitality Specialists to investigate and contact you to resolve.
Regards,
Discovery Vitality
Dear Natalie
Thank you for your post.
We have referred this query to one of our Vitality Specialists to investigate and contact you to resolve.
Regards,
Discovery Vitality
Hi there
I am only available on my cell phone at 16h30 during the week and 12h00 during office hours
Hi there
I am only available on my cell phone at 16h30 during the week and 12h00 during office hours
Until today no one called me and after countless emails i went and resolved my issue myself.
Until today no one called me and after countless emails i went and resolved my issue myself.
Good Morning Natalie,
Thank you for contacting us.
We have referred your query to the Vitality escalations team to contact you.
Kind regards
Vitality Team
Good Morning Natalie,
Thank you for contacting us.
We have referred your query to the Vitality escalations team to contact you.
Kind regards
Vitality Team