Rollswop disaster

Dear Vitality

Please look into this.

I did activate and submit my pic n pay smart card.!!!!!! SEVERAL TIMES

1.Nor did I choose woolworths!!!!

The system must have, in error.

1.I am locked out to change from woolworths to pic n pay!!.... since my vitality is active again in NOV.

Can you please reset my healthy food benefit ASAP, so I can choose Pic n Pay as my preferred partner

ASAP!!!

And on that note.

2.Due to Discoveries *********** way of handling our ROLLSWOP, if you happen to know what this is, I have not been able to earn health, food, care or active rewards since 10 OCT. Even my gym membership was cancelled at some point! Can I please ask for a refund of my vitality fees for OCT to NOV and half of DEC.

Or is this too much to ask in the same email.?

(You obviously did not read my previous email requests, to change my preferred partner to pic n pay etc.. I asked for HELP. I did not ask for my status with healthy food, I asked why must I for 3 -4 times already choose my healthy care, food and gear benefits, activate it, LINK THE CARDS, and still find it NOT ACTIVATED ON YOUR SYSTEM!!!!)

2.I want a refund. Point. Vitality only cost me money for 3 members which we have not been able to use towards ANY benefits or cashback....as you WILL SEE.

And the 3 d request:

3. I have earned active rewards until 10 OCT and qualified for 90% cashback on my flight booster, and since July I have not recieved any cashback on our fitness booster on the R2000 running shoes.

Can you please explain why would that be and pay up. I never used you flight booster for a return flight, nor for any international flights as some members possibly did....I atleast deserve my one single flight trip I worked for and by now