MF
Maurice F

1 reviews | Active since Jul 2009

28 Jul 2016, 05:44

Ripping customers off with Vitality Points part 3

<p>Hard to believe but it gets worse. They now say that my points of 100 have been calculated correctly. There are 2 measurements tracked on my Polar device, heart rate and speed. Based on speed I qualify for 100 points and based on heart rate I qualify for 300 points. I quote from the rules on their website “We award the higher number of points where more than one measurement is tracked in a day” They have not app**** their own rule. These guys are a bunch of clowns.</p>

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Replies (1)
Discovery Vitality & Vitality Mall
Discovery Vitality & Vitality Mall's reply28 Jul 2016, 07:22
Official

Dear Maurice

Thank you for your post.

We are busy investigating this query and e will contact you to resolve.

Regards,

Discovery Vitality