1 reviews | Active since May 2010
*******
Good day<br> I resigned from Vitality after being on the programme since November 2014. Leaving the medical aid is because I can join my husband's medical aid and get reduced premiums. To date I have not received any rewards from Woolworths, Ster Kinekor or Pick n Pay. To cut a long story short the problem and excuse is:<br> 1. WW - I registered my husband's my school card by mistake and they can't give me cash backs on that card nor can Vitality transfer to my card. <br> 2. Ster Kinekor gave me incorrect information when trying to get a discount card - the response from them is basically tough luck<br> 3. PnP - also no cash back rewards. The card Vitality apparently sent which I have still not received is needed to get cash backs. When I phoned mid to end November the Vitality call centre told me that the postal strike has caused delays in getting card through but this call has not been logged on the system.<br> I want my money refunded or at least to get the rewards I should have got. I have slips and statements etc etc. Feel like this is a complete ******* and **********.<br> And also I do not want to pay for February as I clearly will get NOTHING in return for the premiums paid.<br> Many thanks<br> Daphna
Thank you for your post.
We have escalated this matter to our Vitality specialists and someone will contact you to help resolve it.
Regards
Sipho Mathe
Discovery Vitality
Thank you for your post.
We have escalated this matter to our Vitality specialists and someone will contact you to help resolve it.
Regards
Sipho Mathe
Discovery Vitality
