DW
Daniel W
1 reviews | Active since Mar 2009
21 Apr 2016, 11:42
Reward program has become unrealistic
Discovery has made it much more difficult and unrealistic to reach the rewards goals. This is not what we signed up for initially. It seems to be a financial decision rather than to the benefit of the members. Judging from news reports and social media most of your members feel the same way. <br> <br> WRefNo#***#- -MailRef#***#-
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Discovery Vitality & Vitality Mall's replyOfficial
21 Apr 2016, 14:35Hello djwiese,
Thank you for your post.
Vitality is a wellness brand and as a scientific-based wellness programme and we strive to deliver on Discovery's core purpose of making people healthier. To do this, we need to reward members for clinically relevant and verifiable exercise.
The changes we have implemented are not about cost, but rather about shifting behaviour to achieve better health outcomes for our members. With the enormous success, we have seen of our Vitality Active Rewards benefit, we have also identified areas in which gains may be diminished. The April changes are in order to address these.
Regards,
Discovery Vitality
Thank you for your post.
Vitality is a wellness brand and as a scientific-based wellness programme and we strive to deliver on Discovery's core purpose of making people healthier. To do this, we need to reward members for clinically relevant and verifiable exercise.
The changes we have implemented are not about cost, but rather about shifting behaviour to achieve better health outcomes for our members. With the enormous success, we have seen of our Vitality Active Rewards benefit, we have also identified areas in which gains may be diminished. The April changes are in order to address these.
Regards,
Discovery Vitality
Discovery Vitality & Vitality Mall's reply21 Apr 2016, 14:35
Official
Hello djwiese,
Thank you for your post.
Vitality is a wellness brand and as a scientific-based wellness programme and we strive to deliver on Discovery's core purpose of making people healthier. To do this, we need to reward members for clinically relevant and verifiable exercise.
The changes we have implemented are not about cost, but rather about shifting behaviour to achieve better health outcomes for our members. With the enormous success, we have seen of our Vitality Active Rewards benefit, we have also identified areas in which gains may be diminished. The April changes are in order to address these.
Regards,
Discovery Vitality
Thank you for your post.
Vitality is a wellness brand and as a scientific-based wellness programme and we strive to deliver on Discovery's core purpose of making people healthier. To do this, we need to reward members for clinically relevant and verifiable exercise.
The changes we have implemented are not about cost, but rather about shifting behaviour to achieve better health outcomes for our members. With the enormous success, we have seen of our Vitality Active Rewards benefit, we have also identified areas in which gains may be diminished. The April changes are in order to address these.
Regards,
Discovery Vitality