1 reviews | Active since Dec 2016

05 Apr 2017, 06:37

Reward Points Not Allocated

<p>Discovery advised me two weeks ago to email two worouts so they could allocate i did this and sent the full details of the workout i did a follow up but they keep stalling in spite of all my details on the emails as well as refrence numbers and id number i supp****, the sevrvice is pathetic and they do not care about clients they have no complaints procedures in place and they just seem to carry on as if nothing is happening they are taking my money and premiums i hope they will refund me for the duration which services have not been supported</p>

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Replies (1)
Discovery Vitality & Vitality Mall
Discovery Vitality & Vitality Mall's reply05 Apr 2017, 10:27
Official

Good Morning Mike,

Thank you for contacting us.

We have referred your query to the Vitality escalations team to contact you.

Kind regards

Vitality Team