1 reviews | Active since Mar 2009
Repeatedly complaints and unsubscribes
I have been receiving unsolicited spam communication from Discovery vitality for years, I have unsubscribed on each piece of spam received, I have complained over still receiving the spam on every instance. I have included their compliance email address in three of these unsubscribe emails and the only response received was from compliance asking if I contacted the right department and that is all. This is ******* and a blatant disregard fro the CPA regulations. Furthermore the spam mail does not include an unsubscribe option which is also a blatant disregard fro the CPA regulations and *******. I have to date cancelled all my Discovery policies with the exception of my medical aid due to the continuing bad service and now I'm still *******ly getting spammed and ignored. Hopefully now it's in the public eye this will be rectified.
Thank you for your comment and for bringing this matter to our attention.
We will investigate this query and contact you to resolve.
Regards,
Marvin Mo***eng
Executive Relationship Manager
Discovery Vitality
Thank you for your comment and for bringing this matter to our attention.
We will investigate this query and contact you to resolve.
Regards,
Marvin Mo***eng
Executive Relationship Manager
Discovery Vitality
