Refuse to solve my problem since October 2016 - Apple Watch
<p>Good day Vitality Review committee</p> <p>I think you are really being so unfair to me, really....Not respecting what customer/client needs or solve the matter. You totally decided to ignore my request or taking serious...I dont know how must i explain every time that i had to go to Virgin Active and swipe my card, even im sick i still have to drive to Virgin Active to swipe my card. This is really unfair and not professional when not replying my emails and really disrespected me. If i could hear over the phone, it would have solve but thus far you have not reply my important valid email but no it shown me that you dont taking any consideration.</p> <p>I was informed by my ENT specialist that i have to go for tonsil remove and have to be off from work for two weeks, first thing in my mind, what about "swipe the card"????? who will solve this matter since I've email October 2016, no solution and i dont know how will i solve this if i need to go for operation, no one would reply now from Vitality Review committee? I will not accept what you will say that i need to send proof of certificate if i go for operation, of course i will have it for my work for sick leave but for you guys???? no ways because i already submit last year for 1-15 August when i was in hospital and you guy promise to refund me and never did it. So imagine if i must go for this operation and it would be second time that you would not reply my email.</p> <p>Ive sent all the proof of the points because i am avoiding you to take my money that i work for, for something that was not explain by you team as unfair.</p> <p>Please can you reply this urgent as i need to book my operation please and please stop debit order my account please.</p> <p>Waiting for feedback and I'm giving till 31st July 2017, please respect.</p> <p>Thanks</p> <p>Jabaar (Deaf)</p>