SK
Stienie K

1 reviews | Active since Nov 2016

22 Nov 2016, 13:07

Refuse to give points due

<p>According to the Vitality guidelines a visit to network dietician will earn you 10 000 Vitality points. However, after my visit to said dietician, I was informed that I will not receive the points, as the visit was not logged as a Vitality Nutrician Assessment, but as a dietician visit. I was told this a day after I was promised these points within the next two or three days by another Vitality consultant. This is a blatant attempt to withold points that I rightfully earned, based on a technicallity.</p>

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Replies (1)
Discovery Vitality & Vitality Mall
Discovery Vitality & Vitality Mall's reply22 Nov 2016, 15:53
Official

Dear Stienie

Thank you for your post.

We were unable to access your Vitality membership. Please provide us with your Vitality membership or ID number and we will investigate this query.

Regards,

Discovery Vitality