Refund
<p>I have been sick with a severe viruse this year. I contacted Discovery to inform them that I will not be able to exercise and therefore unable to acquire the points needed to not pay for my Apple Watch. I was instructed to send a doctors certificate, which I did. I was still charged that month, contacted them and they said I would be refunded but this has not happened and I am worried about a bad credit rating and the interest. I am still sick and I have sent a new doctors certificate but no one has responded to any of my emails. <br /><br /><br /></p>
Good day Andrew
thank you for contacting us.
we have escalated your query to ensure that your concerns are addressed urgently.
Regards,
Vitality Team
Good day Andrew
thank you for contacting us.
we have escalated your query to ensure that your concerns are addressed urgently.
Regards,
Vitality Team
Absolutely pathetic Discovery. How can you not approve my medical leave. Clearly you no longer want me as a client.
Absolutely pathetic Discovery. How can you not approve my medical leave. Clearly you no longer want me as a client.
I have not been refunded that amount still and since then a virus was identified which has destroyed my body and I have been fighting for 2 months. I have been told not to exercise until fully recovered and this was communicated to the relevent department, which then rejected it. I sent all the doctors documents but I will start exercising today, don't worry. Seems the only way to resolve this and not get charged more. Maybe a hospital bill will be sufficient.
I have not been refunded that amount still and since then a virus was identified which has destroyed my body and I have been fighting for 2 months. I have been told not to exercise until fully recovered and this was communicated to the relevent department, which then rejected it. I sent all the doctors documents but I will start exercising today, don't worry. Seems the only way to resolve this and not get charged more. Maybe a hospital bill will be sufficient.