Raising endless numerous queries for 2 months

<p>Since january our vitality points have gone to 0 twice due to life issues. Now sorted our points are messed up and not allocated. <br /> <br />1. We have completed vitality health assessments 21 jan and now all of a sudden bankmed members do not qualify for these points although my husband received his points prior to be taken away again????<br />2. Fitness device points not allocated as requested numerous times<br />3. My husband almost has no points snd he is registered as an endurance athlete. <br /> <br />I have raised numerous queries in this regard and our points are with 60 000 less than what it should be. <br /> <br />How many queries and screenshots must I still send to info@???????<br /> <br />i am raising this to both life as well as vitality as all our issues started whith our life policies<br /> <br />PATHETIC</p>