1 reviews | Active since May 2013
Race license not available
I am seriously disappointed in the way Team Vitality handled race license issuing yesterday:<br> <br> After starting issuing late, we had a huge queue to wait in - I seriously do not know why they only allocate 30 minutes to do this in. As if running late for work was not bad enough, I got to the front to be told they might have to give me a new number. This to me is unacceptable. <br> <br> Not only have I paid and opted to keep my old race number, but I have also entered the Comrades Marathon & qualified on that number and I am running (IF I get a number in time) another marathon, entered on that number on Sunday. To Vitality it was merely a matter of, well, change it. <br> <br> The girl (Chrismarie) then contacted Head Office and they vowed to contact me yesterday to sort it out - which they never did. The result is I do not have a license for a pre-entered race on Sunday and no response from Vitality
Thank you for your comment and for bringing this matter to our attention.
We have escalated your query to Team Vitality to contact you.
Regards,
Marvin Mo***eng
Executive Relationship Manager
Discovery Vitality
Thank you for your comment and for bringing this matter to our attention.
We have escalated your query to Team Vitality to contact you.
Regards,
Marvin Mo***eng
Executive Relationship Manager
Discovery Vitality
