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rakhi D

1 reviews | Active since Feb 2013

07 Apr 2016, 13:19

Providing incorrect in formation

I am absolutely furious at the pathetic service received from discovery. They Don't disclose information with their clients but want to hold them accountable. This has been unacceptable. I am requested to pay 1450 to re join my gym when I never even cancelled it!!! They are very unhelpful and they just Don, t care about their clients. Absolutely rude. Terrible customer service. Please Don't deal with their call centres they only want to sell and benefit themselves not worried about the client.

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Replies (1)
Discovery Vitality & Vitality Mall
Discovery Vitality & Vitality Mall's reply07 Apr 2016, 13:49
Official
Hello rakhid,

Thank you for your post.

We will investigate this query and contact you to discuss and resolve.

Regards,
Discovery Vitality