AM
Amanda M

1 reviews | Active since Mar 2015

12 Feb 2016, 10:54

Problem with linking Poar device

I have been trying to link my polar device to vitality since the middle of january. After a few long phone calls it was finally escalated and given a task number.<br> <br> I few days later I was called and told that the problem was resolved and I should go to my polar account and accept the invitation.<br> <br> Sadly there was no invitation and I had another 10 minute wait to speak to someone. I had to be given a new reference number and be placed at the back of the queue again.<br> <br> Very frustrating - don't buy Polar!!<br> <br>

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Replies (1)
Discovery Vitality & Vitality Mall
Discovery Vitality & Vitality Mall's reply12 Feb 2016, 12:59
Official
Hello amandamuir,

Thank you for your comment.

We will investigate this query and contact you to resolve.

Regards,

Kholofelo Marutha
Discovery Vitality