Premium increases for no reason

Hi my premium has been increased in February for the year of 2016. This is not acceptable. Last year I had to spend hours on the phone to prove my gym attendance for the year. Now this? I am a contract film industry employee and at present am working on sets in Soweto and walkerville and will attend my 36 visits through out the year. There is according to your website no stipulated monthly attendance due diligence. Also last year the club underwent renovations and club v was not accessible. I find it unacceptable that we where expected to drive to waterfall to attend gym and as a result out attendance was hampered. I demand that the situation be reviewed and that suitable financial compensation be recieved due to said previous inconvenience. The club classes and times are also incredubly inconvenient and yoga classes are difficult to attend if not difficult to deal with as the teachers are jaded and depressed about attendance there is only one vinyasa flow class per week at the Sunninghill branch. The wifi never works and does not work in the yoga area so one can't even use an app to get the membership points