SA
Swaneir A
1 reviews | Active since Apr 2010
22 Oct 2015, 04:42
poor turnaround time on queries
I submitted 3 queries to Vitality during the month of September on 3 different issues. I had to follow up on the lack of the response on all three in October and only then did I received a response from Vitality. A month's turnaround time!!! Unacceptable!!
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Discovery Vitality & Vitality Mall's replyOfficial
22 Oct 2015, 09:43Hello swaneir,
Thank you for your comment and for bringing this matter to our attention.
We will investigate this query and contact you to resolve.
Regards,
Kholofelo Marutha
Executive Relationship Manager
Discovery Vitality
Thank you for your comment and for bringing this matter to our attention.
We will investigate this query and contact you to resolve.
Regards,
Kholofelo Marutha
Executive Relationship Manager
Discovery Vitality
Discovery Vitality & Vitality Mall's reply22 Oct 2015, 09:43
Official
Hello swaneir,
Thank you for your comment and for bringing this matter to our attention.
We will investigate this query and contact you to resolve.
Regards,
Kholofelo Marutha
Executive Relationship Manager
Discovery Vitality
Thank you for your comment and for bringing this matter to our attention.
We will investigate this query and contact you to resolve.
Regards,
Kholofelo Marutha
Executive Relationship Manager
Discovery Vitality