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traceysteinhobel T

1 reviews | Active since Jan 2015

22 Nov 2016, 03:57

Poor show - Discovery Vitality cancels crossfit gym benefits!!

<p>Discovery Vitality have always promoted the Virgin Active discount structure; then a year or 2 ago they also promoted 25% cashback on fees when joining selected crossfit gyms. Now they are cancelling the crossfit gyms cashback, which is not cool and not fair! The word on the street is they have been pressurised by Virgin Active to stop the discount as more people move from the Virgin Active gyms to train at the Crossfit gyms.</p> <p> </p> <p>Every year Discovery hikes its fees, Vitality hikes its fees and promises more but gives less and less and now it also reduces and even cancels benefits!</p> <p> </p> <p>The economy is strained, I haven't have a salary increase in several years but my expenses and medical aid rates increase and my disposal income is pushed to breaking point and now this!?</p> <p> </p> <p>I would like to know why Discovery is cancelling this benefit!?</p> <p> </p> <p>Thanks, Discovery for frigging nothing!</p>

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Replies (2)
Discovery Vitality & Vitality Mall
Discovery Vitality & Vitality Mall's reply22 Nov 2016, 09:11
Official

Dear tracey157

Your concerns are important to us and we will be in touch soon with an answer to your comments.

Regards
Discovery Health Servicing Team

tT
traceysteinhobel T's update28 Nov 2016, 08:38
Reviewer Update

Hello Discovery Health Serving Team

Thank you for the reply, however I have not yet received any feedback.

Please advise when you can respond with an answer?