Poor service -Double debit

<p>This is a really uncomfortable review to pen, as i cannot to now fathom how my vitality membership has been really messed around to the point of being unable to keep track, the repercussions there off, have caused me to incur the penalty of being debited full virgin active monthly gym membership fees, even though i paid the R 1700 upfront, When my supposed Vitality membership" was activated. Post this signing, my vitality was cancelled without any warning, for what i was advised , debits not going off, i fail to understand how this was not flagged for my attention immediately, yet an auto cancel occurred. Then when i tried to reconnect my vitality, i am not getting it deducted off my pays lip and off my bank account, Virgin active representative has indicated to me that Discovery needs to contact Virgin active, because as it stands i am liable to have to repay the joining fee ? the logic of events, versus the consequences i as a patron feel, is severely imbalanced. iv made calls to discovery, gone through my Hr business partner , as advised, and still this is an issue. i really am flabber ghasted , and unsure how this can be resolved, if indeed it can be resolved ?</p> <p> </p> <p>Uveer</p>