1 reviews | Active since Aug 2016
Poor Service Discovery Vitality
<p>I have had a number of problems with Discovery Vitality over the last few months. No one can resolve them and I send numerous emails with no response. I have two issues. </p> <p> </p> <p>1. My Healthy Food and Care did not pull through ie got no payments. I logged with them in early June and it has not been resolved. They dont respond and say they are still busy with it.</p> <p> </p> <p>2. The program with Apple watch Discovery decided to change the system after I signed up but that is one issue. My watch packed up so it was sent to Apple and I could not get points. I did not reach my goals despite coming close and I disputed this. They said they would not charge but now I have been charged and they are not repsonded to my emails where I want a credit passed. </p> <p> </p> <p>Their service has declinded in recent months. </p>
Hi James
Thank you for your post.
We have referred this query to one of our Vitality Specialists to investigate and contact you to resolve.
Regards,
Discovery Vitality
Hi James
Thank you for your post.
We have referred this query to one of our Vitality Specialists to investigate and contact you to resolve.
Regards,
Discovery Vitality
