POOR SERVICE

This company was once one of the very best but its customer service has definitely dropped way below par! I am totally disgusted and totally regret taking a policy with Discovery.

I changed my number and have updated my number with all other policies without any hassle- however there is something majorly wrong with Discovery's system, they cannot seem to change my number and update the system accordingly thus proving useless and I am therefore unable to contact their customer service as an OTP is going to my old number.

Furthermore, I have sent numerous emails- all unattended to! I HOPE THAT ONE DAY WHEN I DIE THEY ACTUALLY PAY OUT MY INSURANCE TO MY FAMILY! I TRULY AM WORRIED HERE.. SHOULD i RATHER CANCEL WITH THEM????