Poor customer value
<p>As a highly active individual, I value the goals set out via Discovery Vitality. A recent workout was not recorded as per the electronic requirements, however, Discovery who claim to be invested in individuals health, can not manually amend their systems, despite being provided with photographic proof that the workout was in fact completed. I am dissapointed by the lack of human regard, from a company that places value on individuals health. As a result I will now lose out on reaching a goal, which causes me to lose the benefits they have set out contractually.</p>
Dear Sylvia
Thank you for your post.
We have referred this query to our Vitality Device team to investigate and one of our Specialists will contact you to resolve.
Regards,
Discovery Vitality
Dear Sylvia
Thank you for your post.
We have referred this query to our Vitality Device team to investigate and one of our Specialists will contact you to resolve.
Regards,
Discovery Vitality
Thank you Hello Peter and Discovery Vitality for resolving the issue I had and awarding me the points deserved for the 9/9/2016.
Thank you Hello Peter and Discovery Vitality for resolving the issue I had and awarding me the points deserved for the 9/9/2016.
