Poor Customer service

<p>Went for Vitality Health check on 12 May at PnP Pharmacy - Montana. I followed up with Vitality on 26 May since points was not allocated yet. They came back 27 May asking details regarding the check - Date, place, nurse(?) etc.. I provided that the same day. </p> <p> </p> <p>Heard nothing further. No points yet. No feedback yet even though the auto-reply said 3 days...</p>