Polar feed removed for no reason, not accepting all of my exercises

<p>My wife and I have been discovery vitality members since January 2012. We have been using our polar watches to upload exercise information ever since. </p> <p> </p> <p>For some reason, Discovery ****ed one of our polar feeds (which had been working since 2012). When they reactivated it, they refused to acknowledge any of the exercises prior to the reactivation date (approximately January to May).</p> <p> </p> <p>This has taken nearly a month and it feels like I have done more about getting this fixed then what they have.</p> <p>Staff who failed to assist, dates and mail references:</p> <p>- Kamogelo Sandiswe Sukwana (1-Jun-2016 # ********** 084#)</p> <p>- Thamsaqa Adooms (2-Jun-2016 # ********** 884#)</p> <p>- Pravika Maharaj (8-Jun-2016 # ********** 084#)</p> <p> </p> <p>Surely, they are the only ones who can disable a polar feed and I can’t be held responsible for their mistakes.</p> <p>I am also a discovery Classic Priority medical aid member and pay them a fortune every month, so this is quite disappointing.</p>