1 reviews | Active since Jun 2016
points not rewarded and bad service from call centre
<p>I have done three vigorous excercises over the past week and only earned 100 points each when i should be earning 300 points each. Phoned the call centre on Friday and Siyanda said he would call me on Monday but i heard nothing from him concerning my points which i am due. I was told to send through screen shots of my workouts and when i did this i received an email back to say the the info i sent was not sufficient,I have to BEG Discovery for my points and still no satisfaction. Lindewe at call centre said she didnt know what her managers name was ??? </p>
Dear Lisa
Thank you for your post.
We will investigate this query and contact you to resolve.
Regards,
Discovery Vitality
Dear Lisa
Thank you for your post.
We will investigate this query and contact you to resolve.
Regards,
Discovery Vitality
