Points Not Awarded _A|_ Using Polar Rules

I'm not being awarded my 300 vitality fitness points using the following Polar fitness device rule:<br> \Track at least 20 minutes of vigorous physical activity in one exercise session a day at a minimum average speed of 8 kilometers an hour"<br> <br> I queried Discovery previously and the reference number for that query was ***. That query was not resolved properly.<br> <br> This Saturday I did again 4.91km in 27.5min with an average speed of just over 10km/h and are still not getting the points.<br> <br> I also did the Apple watch deal with Vitality so the problem not receiving my points is rather pressing."""